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Financial Policy

Financial responsibility

  • You are responsible for full payment of all fees incurred with the physicians of Town Center Ear Nose & Throat Clinic. We file your insurance as a courtesy to you, but this does not diminish your responsibility for payment in full.
  • We do not get involved in any way with disputes between divorced parents of a child we are treating. If you bring the child for treatment, you are responsible for payment in full for services rendered. We do not bill the other parent. We will provide extra copies of your child's bill should you need it.
  • If the patient is a child 18 years of age or older and still on the parents insurance, you must supply us with a full time student status form from the high school or college they are enrolled in. Until this form has been received, you will be responsible for payment in full for any services rendered.
  • We do not file Medicare supplemental insurance policies. You are expected to pay your annual deductible and any coinsurance. We will give you a copy of your bill when you check out so you can file if Medicare does not do this automatically for you. In the event your secondary policy pays us you will be refunded. Our refunds are done on or about the 15th of each month.
  • You are responsible for obtaining any required referral from your Primary Care Physician (PCP) to our office. If you do not have a valid referral from your PCP, you will be expected to pay in full for your services.
  • While we expect most patients know their insurance benefits, the following is a brief outline of changes that might occur due to the fact that you are seeing a specialist:
Your co-payment may be different from the co-payment at your PCP's office.
  • Your co-payment may cover the office visit only. Any procedure done such as a scope of the sinuses or throat and/or hearing tests may be subject to your deductible and co-insurance. Payment of deductibles and co-insurance is expected at the time of the service.
  • Some insurance companies require their referrals be marked for certain procedures. If your referral is not marked for the needed procedure you may elect to wait while we get the referral marked, return on another day after the referral is marked or pay in full for the services.
  • Any fees we charge are for our services only. Any patient having office laboratory procedures done or having surgery will be billed separately for any laboratory, radiology, anesthesiology or hospital. We have no control or authorization over their fees, rules or financial expectations. You should speak directly with those providers regarding any questions you may have for them.

We accept following Insurances:

AETNA
AMERIGROUP
BLUE CROSS/BLUE SHIELD
CIGNA
COMMUNITY HEALTH CHOICE
EVERCARE
FIRST HEATLH
FORTIS INS. COMP.
FOX
GREATWEST
HUMANA
MEDICAID
MEDICARE
MEMORIAL HERMANN FREEDOM
ONE SOURCE HEALTH NETWORK
PACIFICARE
PHCS
SOUTHERN BENEFITS
STARMARK
TEXAS CHILDREN
THE CLAIMS TRUST
TML
TRICARE
UNICARE
UNITED HEALTHCARE
UTMB

 
     
 

 

 
 
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