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Appointment and Cancellation Policy

Our goal is to provide quality medical care in a timely manner. In order to do so we have had to implement an appointment/cancellation policy. The policy enables us to better utilize available appointments for our patients in need of medical care.

Scheduled Appointments
For a scheduled appointment please call
Phone: 281-265-1160

Cancellation of an Appointment

In order to be respectful of the medical needs of our community please be courteous and call our office promptly if you are unable to attend an appointment. This time will be reallocated to someone who is in urgent need of treatment. This is how we can best serve the needs of our patients.

If it is necessary to cancel your scheduled appointment we require that you call by 10 a.m. one (1) working day in advance. Appointments are in high demand, and your early cancellation will give another person the possibility to have access to timely medical care.

How to Cancel Your Appointment

To cancel appointments please call 281-265-1160 . If you do not reach the receptionist you may leave a detailed message on the voice mail. You may not cancel via email.

Late Cancellations
Late cancellations will be considered as a “no show”, unless the appointment was made within less than 24 hours.

No Show Policy
A “no show” is someone who misses an appointment without canceling it by 10 a.m. one (1) working day in advance. No-shows inconvenience those individuals who need access to medical care in a timely manner.

A failure to present at the time of a scheduled appointment will be recorded in the patients’ chart as a “no show” and a fee of $30.00 will be billed to the patient.

Walk-In Clinics

We realize that illnesses and accidents often occur unexpectedly. In an effort to provide the convenience of timely medical care we offer walk-in clinics. Walk-in clinics are for urgent and unpredictable medical care. You may experience some delay as we try to accommodate you to our schedule.

Unless you have a booked appointment, all health care is provided on a first come, first served basis. All emergencies will be given priority.

New Patients

As a new patient, we will ask that you fill out a brief questionnaire for our medical records. Your answers will enable us to give you a complete examination.

Your Examination

Your examination takes place in a modern fully equipped medical setting. A highly trained medical staff member who will make you comfortable will escort you. They will conduct a brief interview about your past health and discuss with you your current discomfort. Dr. Yasmeen Jalal will review the information obtained by our medical staff, examine you, and after evaluation of the findings, he will then explain to you the best procedure to follow to minimize your discomfort.

About Children

Children are excellent patients if parents help in preparing them for an office visit. The visit should be treated as a part of the routine in his or her young life. Every effort is made to avoid pain. Do not bring other children to the examination if at all possible. A parent of guardian must accompany children under the age of 18.


Calling Our Office

The receptionist or nurse will receive calls. They have been trained to answer most questions. If the doctor's opinion is required, you will be advised to expect a return call. Please remember that many diseases have similar symptoms; for this reason, most requests will require an office visit. Medication cannot be prescribed for a medical problem that has not been recently evaluated. For refills of medication, please have your pharmacy call the office only during regular office hours. Please always keep your pharmacy phone number handy.

Phone: 281-265-1160


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